9 Articles
- How can I upgrade/downgrade my plan? To upgrade or downgrade your plan, log into the Billing Portal. Click on the Subscriptions tab and click Change Plan. Select the new... Updated: July 19, 2019
- How do I cancel my account? To cancel your account: Log into the Billing Portal Click on the Subscriptions tab at the top. Click on "Turn off auto-renew". Your... Updated: July 19, 2019
- My account has been suspended, how can I reactivate it? If your renewal payment fails, the system will automatically suspend your account after 24 hours if we haven't received your payment.... Updated: July 19, 2019
- Can I downgrade my plan at any time? Yes, but there are caveats. The change will not take effect until your next billing cycle and there is a possibility of data loss. If... Updated: July 04, 2019
- What's your refund policy? We offer a No-Hassle 14-Day Money Back Guarantee for all Monthly Subscription Plans. Just contact us within 14 days of your initial... Updated: October 14, 2019
- Will I get notified for failed renewal payments? Yes, when we are unable to charge a credit card upon renewal, the account owner will be notified. You have 24 hours to resolve the... Updated: July 04, 2019
- How do I log into the Billing Portal? To manage billing and contact information: Log into the CodelessBot Dashboard Click on Settings in the bottom left-hand sidebar Click on... Updated: July 19, 2019
- I'm out of interactions. How do I purchase more? To purchase additional interactions: Login to CodelessBot Click on Setting in the bottom left hand corner Then, click on the "+... Updated: October 10, 2020
- I'm out of interaction. How many interactions should I purchase? To determine the number of interactions you'll need, here's helpful formula: Additional Interactions = (Remaining Days in your Campaign... Updated: October 04, 2020